SMS Messaging Consent & Opt-In

About This Page

This page publicly documents MainStreet's SMS messaging consent process in accordance with Twilio A2P 10DLC compliance requirements. Because MainStreet's primary opt-in form is part of the account-creation flow at dashboard.mainstreet.com, this page provides a publicly accessible replica of the consent experience so that compliance reviewers can verify the opt-in language and checkbox without needing to create an account.

This page is accessible to anyone with the URL — no login, account, or paywall is required.

When and How Users Opt In

End users provide SMS consent at the point of account creation on MainStreet's sign-up form. The form collects basic business information and displays the SMS disclosure text alongside a checkbox. Submitting the form without checking the SMS box is permitted; the checkbox is not required to complete sign-up. Users who check the box explicitly consent to receive SMS messages from MainStreet.

The opt-in flow works as follows:

1. User visits dashboard.mainstreet.com/welcome and clicks "Create Account"
2. User enters their name, business email, company name, and phone number
3. The SMS consent checkbox and full disclosure text appear inline below the phone number field
4. User checks the box to consent, then submits the form
5. Consent status and timestamp are recorded server-side at the time of submission

Opt-In Form — Replica

The following is a visual replica of the SMS consent element as displayed to users during account creation. Field values are illustrative only.

Exact SMS Disclosure Language

The following disclosure is displayed verbatim on the sign-up form immediately above the submit button:

Message Program Details

Detail	Value
Program Name	MainStreet R&D Tax Credit SMS
Program Description	Outbound business SMS notifying potential clients about R&D tax credit eligibility, qualifying activities, eligibility estimates, and consultation scheduling
Sending Entity	MainStreet Inc., 2261 Market St. #5056, San Francisco, CA 94114
Message Frequency	Message frequency varies
Cost	Message and data rates may apply
Opt-Out	Reply STOP at any time
Help	Reply HELP or contact support@mainstreet.com
Consent Requirement	Consent is not a condition of purchase
Third-Party Sharing	Opt-in data and consent information will not be sold or shared with third parties for their own marketing purposes

Related Legal Documents

• Privacy Policy — includes the SMS & Text Messaging section detailing how phone numbers are used and that opt-in data is not shared with third parties
• Terms of Service — includes the SMS Messaging Program Terms section (Section 17) with full program details, STOP/HELP instructions, and support contact

Contact

Questions about this consent process or our SMS program? Contact:

MainStreet Inc.
Email: support@mainstreet.com
Phone: +1 (888) 760-1940
2261 Market St. #5056, San Francisco, CA 94114